1. All orders
2. Pharmacy orders
1. All orders
Thank you for your recent purchase from our platform. We appreciate your business and would like to provide you with information about the delivery time for your order.
The delivery time for your order depends on the type of product purchased. This is because we have different warehouses storing different items across the UK.
For home health tests, we offer next working day delivery using Royal Mail Tracked 24-hour delivery. If you place your order Monday to Friday before 14:00, you can expect your item to arrive the next day. However, if you place your order on the weekend or after 14:00 on Friday, your order will be dispatched on the next working day (usually Monday) for delivery on Tuesday.
We take pride in our fast and reliable delivery service, and we are committed to ensuring that your order arrives in a timely manner. If you have any questions or concerns about your delivery, please do not hesitate to contact us. We are here to help and want to make sure that you are satisfied with your experience with our platform.
Thank you for your business, and we look forward to serving you in the future.
2. Pharmacy orders2. Pharmacy orders
Thank you for your recent order with us. We appreciate your business and want to provide you with more information about our delivery times and options.
All pharmacy orders are dispatched within 1-3 working days from purchase. This means that we will process your order and prepare it for shipment within this timeframe.
The delivery method for your order will depend on the delivery option you selected at checkout. We offer three delivery options:
Royal Mail Tracked 48 Hour: This delivery option costs £3.49 and is dispatched within 1-3 working days. It provides a tracking number for your package and typically takes 2-3 days for delivery.
DPD Express Next Day: This delivery option costs £4.99 and is dispatched within 1-3 working days. It provides a tracking number for your package and guarantees delivery on the next working day after dispatch.
DPD Highlands and Islands: This delivery option costs £12.00 and is dispatched within 1-3 working days. It provides a tracking number for your package and is designed for delivery to remote or hard-to-reach areas.
We understand that delivery times and costs can be a concern for our customers, and we strive to provide affordable and efficient delivery options for your convenience. If you have any questions or concerns about your order or delivery options, please do not hesitate to contact us. We are here to help and want to make sure that you are satisfied with your experience with us.
Thank you again for your business, and we look forward to serving you in the future.