We are sorry to hear that your order has been damaged. We take such incidents seriously, and we would like to help you resolve the issue as quickly as possible. Please send us a photo of the damaged item, along with your order number, so that we can investigate and take appropriate action.
Depending on the severity of the damage, we may offer to replace the item, issue a refund, or provide a credit for future purchases. Our goal is to make sure you are satisfied with your experience with us, and we appreciate your patience and cooperation as we work to resolve this issue.
Thank you for bringing this to our attention. We look forward to hearing back from you soon.